Contact us – Lucrece / Inci Skin Care AS
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Contact us

We are so enthusiastic about the results our customers see with our products, we guarantee your complete satisfaction. If you are not completely satisfied with any of our professional skin care products, please contact us at Please provide contact information (e-mail and phone number) and we will contact you as soon as possible.

If you are not satisfied with the item you have purchased, you may within 30 days switch to another product at the same price. With our 100% satisfaction guarantee, you can be absolutely sure that you get the right product for your skin care regime. Our customer representatives are available to help you choose the right products for your skin care. This warranty applies for up to 30 days after the item is purchased.

Some of our products have exfoliating effect and may incur redness and/or peeling when used. This is an intended effect of the product and is the process of removal of dead skin cells and allows new and healthy skin cells to come to the surface.

Should this occur, we recommend reducing the use of the product to 1-2 times per week. After the redness/peeling has ceased you may return to daily use.


Contact information


Call us: 95 24 28 95 

Address: Parkveien 4, N-0248 Oslo 


Return and refund policy

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